Free roof inspection with deck photos before we talk money - GAF and Owens Corning certified installation
Before
After
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AfterTrusted Roof Repair Nationwide
Roof repair is the difference between a small fix and a full replacement, and the earlier you catch it, the less it costs. Most roof problems start small: a lifted shingle, a worn pipe boot, a gap in the flashing around a chimney. Ignore it for a season and you’re looking at decking rot, insulation damage, and water in places it should never be. At Mercer Roofing, we’ve handled roof repairs of every size since 2000, and we built our company around one specific idea: you should know exactly who is walking up to your door and exactly what the work will cost before you agree to a thing. When you call Mercer Roofing at (743) 200-8347, a live person answers, 24/7. We don’t route you to a call-center voicemail. You get a real human, and you get a written price before any work starts.
Every roof repair we complete includes the 365-Day Done Right Promise in writing. If the repair doesn’t hold within a full year, we come back and make it right at no charge. That’s not marketing language. It’s printed on the estimate you approve before we touch your roof.
Key Takeaways
- Written price before work starts: no verbal estimates you have to trust, no invoice surprises. The number you approve is the number you pay.
- 365-Day Done Right Promise: every repair is guaranteed in writing for a full year. If it fails, we fix it free. That includes a free second visit.
- You know who’s coming: before any technician arrives, you receive their name and photo. At your door, they present a photo ID badge. Background-checked, identity-verified, uniformed.
- Live phone answer, always: somebody picks up at (743) 200-8347 day or night. Not a answering machine. A person.
- Manufacturer-recognized materials: we work with shingles and roofing products from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral.
Roof Leak Repair
Roof Leak Repair addresses water entering your home through damaged flashing, worn pipe boots, cracked sealant, or failed shingles. If you’re seeing stains on a ceiling, peeling paint near a wall, or damp insulation in the attic, the leak has already been active for weeks and needs attention now. Mercer Roofing finds the actual entry point and fixes it, then tests the repair so you’re not calling back for the same leak next month. A typical roof leak repair runs $350 to $800 for localized flashing or shingle work, while leaks involving damaged decking can run $900 to $1,500. For a deeper breakdown, see our guide on Roof Repair pricing. Every repair comes with a written price before we start and the 365-Day Done Right Promise in writing.
Finding the Source
Water travels horizontally along rafters and sheathing, which means the stain on your ceiling is rarely directly below the hole in your roof. Our technicians trace the water path from the interior stain back to the true entry point. We inspect the attic, check the underlayment, and test suspect areas with targeted water application before we ever quote a repair.
Fixing It Right
We replace the compromised material, whether that’s a section of flashing, a vent boot, or damaged shingles, and seal the surrounding area. Then we document the repair with photos and give you a written guarantee covering the work for 365 days. No mystery about what was done or what it cost.
Emergency Roof Repair
Emergency Roof Repair covers situations where water is pouring into your home right now, from storm damage, a fallen limb, or a sudden structural failure. If you’re catching water in buckets, placing towels along a wall, or seeing active drips through the ceiling, that demands immediate action. Mercer Roofing dispatches a technician quickly for these calls, and before that technician arrives, you’ll have their name and photo on your phone so you know exactly who’s at your door. Emergency repairs typically run $450 to $1,200 for tarping and temporary mitigation, with permanent repairs quoted separately in writing before any additional work begins. Call (743) 200-8347 and you’ll speak to a live person, day or night.
Stopping Water Fast
The first goal is containment. We’ll secure the affected area, remove standing water where possible, and install temporary protection to stop further damage. This buys time to plan the proper permanent repair without your hallway turning into a wading pool.
Documenting For Insurance
If you plan to file an insurance claim, we document everything: photos, measurements, material samples of what failed, and a written damage summary. That evidence helps you submit a stronger claim, and it also gives us a clear record of what the permanent fix needs to include. We’re straightforward about what’s temporary and what’s final. No guesswork.
Flat Roof Repair
Flat Roof Repair focuses on low-slope roofing systems where standing water, seam failure, and membrane punctures are the common culprits. Flat roofs are different from pitched roofs, they don’t shed water the same way, so small punctures turn into long-term leaks faster than most homeowners expect. Mercer Roofing’s flat roof repairs address splits in the membrane, failed seams, blisters, and areas where water ponds and creates constant pressure. Expect $400 to $900 for localized seam or puncture repairs; larger membrane sections or substrate replacements can reach $1,200 to $2,000. You’ll have a written price before any work starts, with no ambiguity about what’s covered.
Common Flat Roof Failures
Blisters form when trapped moisture expands under the membrane and eventually splits open. Seams fail where sheets overlap and the adhesive weakens from heat cycles and standing water. Punctures from foot traffic, fallen branches, or even wildlife can be invisible until water works its way through the insulation and into your ceiling.
Repair vs. Patch
A patch is a temporary fix that covers a hole. A proper repair addresses what caused the hole. We inspect the surrounding membrane, check the decking below, and determine whether the structure is solid enough to support a durable fix, then give you a written recommendation with a real price attached. You decide with the facts in front of you.
Shingle Roof Repair
Shingle Roof Repair handles damaged, missing, curling, cracked, or wind-lifted asphalt shingles on a pitched roof. It’s the most common residential roof repair we do, and the reason is straightforward: shingles take the full brunt of sun, wind, rain, and ice every day of every year. When a shingle breaks or lifts, the water-shedding system of the roof develops a weak point. Shingle roof repair at Mercer Roofing runs $300 to $700 for small localized areas up to a few square feet; larger sections or repairs involving underlayment replacement can reach $1,000 to $1,800. You’ll always see a written price before we begin, and that price covers the complete repair, including any necessary underlayment and sealing.
Matching Your Shingles
We repair roofs using manufacturer-recognized shingle products from brands including GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. Where possible, we match the existing color and profile so the repair blends cleanly with the rest of the roofline. We’ll tell you honestly if an exact match is no longer available and show you the closest options before any shingle is nailed down.
Sealing and Securing
Wind-lifted shingles are re-secured and sealed, not just pressed back down. Cracked and broken shingles are removed and replaced, and the surrounding area is checked for hidden damage to the underlayment or decking. The repair site is cleaned of debris, and we photograph the finished work for your records.
Storm Damage Roof Repair
Storm Damage Roof Repair covers the aftermath of high winds, hail, heavy rain, and falling debris. After a storm, the damage is often not visible from the ground. Hail can bruise shingles and compromise their protective granule layer without creating an obvious hole. Wind can lift shingles enough to break the seal, even if they look fine at a glance. Mercer Roofing provides a documented storm damage assessment and repair service, with pricing typically from $500 for minor wind or hail repairs to $2,500 or more when structural decking or significant shingle replacement is required. You’ll get a written price before any work starts, and every repair carries the written 365-Day Done Right Promise.
Post-Storm Inspection
We check the entire roof, not just the spot where you think the damage happened. Hail impact patterns, granule loss in the gutters, lifted shingle edges, dented vents, and flashing displacement are all documented with photos. The written report is yours to keep, whether you repair with us or use it for insurance purposes.
Working With Your Claim
Our team has helped hundreds of homeowners navigate the claims process. We provide the documentation adjusters need, answer their questions, and give you a repair price that holds up in the written estimate. Nothing gets started until you’ve approved the number in writing. No pressure tactics, just a straight account of what the roof needs.
Metal Roof Repair
Metal Roof Repair addresses loose seams, failed fasteners, corrosion, and puncture damage on standing seam, corrugated, and metal panel roofs. Metal roofing is durable, but it’s not invincible. Thermal expansion and contraction cycle every day, and over time, fasteners work loose and seams open just enough to let water through. Mercer Roofing repairs metal roofs with attention to the specific panel profile and fastening system. Pricing typically runs $400 to $1,000 for localized fastener or seam repairs. More involved repairs, including panel replacement or corrosion remediation, can reach $1,500 to $3,000. You’ll receive a written price before we start, and the work is covered by the 365-Day Done Right Promise in writing.
Replacing Failed Fasteners
Loose or missing fasteners are the most common metal roof problem we see. Each fastener is a potential leak point. We replace failed fasteners with correctly sized, matched options and reseat or replace the rubber washers that create the watertight seal. Then we check the surrounding panels for stress cracks and movement.
Seam and Panel Repairs
When a seam fails, water follows the panel joint inside. We clean the seam, remove old sealant, and reapply a high-grade sealant rated for metal roofing. Where panels are too damaged to seal properly, we recommend replacement and show you the cost in writing before moving forward. Our goal is a repair that holds for years, not a temporary smear of caulk that washes out next season.
Commercial Roof Repair
Commercial Roof Repair handles low-slope and flat commercial roofing systems, including TPO, EPDM, modified bitumen, and built-up roofs. Businesses can’t afford a roof that leaks over inventory, equipment, or customers. Mercer Roofing provides repair services for commercial properties with a focus on fast, documented, warranty-backed fixes. Commercial repair pricing varies by system and scope. Localized TPO or EPDM seam repairs run $500 to $1,200, while built-up roof repairs with multiple layers can run $1,500 to $4,000 depending on the extent of the water damage and substrate replacement needed. Every commercial repair comes with a written price before work begins and a written 365-Day Done Right Promise.
Minimizing Business Disruption
We schedule commercial roof work around your operations where possible and keep the work area clear and safe. The repair is documented before, during, and after with photos and written notes. You’ll know what was found, what was done, and what it cost, all in writing.
Commercial System Expertise
TPO and EPDM require different repair approaches and materials. Modified bitumen can’t be patched with just any product. Our technicians are trained on the correct repair methods for each commercial system, which means the repair lasts instead of failing within weeks. That’s what the 365-Day Done Right Promise is for, and it applies to every commercial job we do.
Brands We Service
The materials on your roof matter. We work with certain shingle brands because we know how they perform and how to repair them correctly. Owens Corning shingles are among the most widely installed across the country, and we know their nail line placement, sealant properties, and how to match their color palette accurately. GAF shingles and roofing systems appear frequently in our repair work, and we’re familiar with their underlayment requirements and warranty specifications. CertainTeed rounds out our most commonly serviced brands, with their dimensional shingle profiles and specific installation tolerances. We also repair roofs with IKO, Atlas, Tamko, and Boral products.
That’s the technical side. The practical side is simpler: whether your roof has Owens Corning, GAF, CertainTeed, IKO, or any other manufacturer’s products, we can help. You don’t need to know the brand. You just need to know the problem, and we’ll figure out the right repair from there.
Signs You Need a Pro Right Now
- Water stains on ceilings or walls. The stain means water has already saturated the drywall. It may not be an active drip now, but the moisture is traveling and will keep spreading until the source is sealed. The longer it sits, the more materials need replacing, and the repair cost climbs.
- Missing or cracked shingles you can see from the ground. A visible bald spot or cracked shingle exposes the underlayment below. Wind and rain will widen the damage quickly. What starts as a $400 repair can become a $2,000 decking replacement if the underlayment gets soaked.
- Granules collecting in gutters. Find sand-like granules in your downspouts or at the end of your gutter runs? That’s the protective top layer of your shingles washing away. Significant granule loss means the shingles are aging out or were hail-damaged, and they lose their ability to shed water.
- Daylight visible through the attic roof boards. If you can see light through the roof deck from inside the attic, water can get through too. Those gaps mean the roof system is compromised, and you may also be losing heat or cooling through the openings.
- Sagging spots or soft decking. A roof surface that feels spongy when walked on, or a visible dip in the roofline, indicates the decking underneath has been absorbing moisture and is losing structural strength. That’s a repair that needs to happen before it becomes a larger structural problem.
Our Process, Step by Step
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You call (743) 200-8347 and speak to a live person. We take your information, listen to what you’re seeing, and schedule a visit. Before a technician heads your way, you’ll receive their name and photo so you know exactly who’s coming, plus you’ll see that same photo on the ID badge they present at your door.
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The technician arrives, badges in, and listens. Every Mercer Roofing technician is background-checked, identity-verified, and uniformed. They’ll hear your description of the problem, then begin a systematic inspection of the roof, attic, and any affected interior areas. We pay attention to the details you noticed, because often the homeowner’s observation is the fastest path to the root cause.
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Diagnosis with written documentation. We identify the exact source of the problem, not just the symptom. You’ll receive a written diagnosis with photos and an explanation in plain English, not roofing jargon. If we find additional issues beyond what you described, we’ll tell you and show you the evidence. You never approve anything you haven’t seen.
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Written price, no surprises. Before any work starts, you get a written price that covers the repair, the materials, and the guarantee. That price does not change once work begins unless we find hidden damage and you approve a written change. Most of the time, there are no changes, because we diagnose thoroughly before we quote.
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The repair, the cleanup, and the written 365-Day Done Right Promise. We complete the repair using the correct materials for your roof system, clean the work area completely, and photograph the finished job. You receive a written guarantee covering the repair for 365 days from completion. If it fails within that year, we return and make it right at no charge.
How Much Does Roof Repair Cost?
Roof repair pricing depends on the type of damage, the roofing material, and whether the decking or underlayment has been affected. Here are realistic ranges based on the repairs we complete most often: minor shingle repairs run $300 to $700, roof leak repairs run $350 to $800, flat roof repairs run $400 to $900, and storm damage repairs can run anywhere from $500 to $2,500 or more depending on how much of the roof was affected. Metal roof repairs range from $400 to $1,000 for fastener and seam work, up to $3,000 for more involved panel replacement. Commercial roofs carry a wider range, $500 to $4,000, depending on the system and the extent of water damage.
Several factors move the price. The roof pitch matters: steeper roofs take longer and require specialized safety equipment. The age of the roof matters: older materials are more brittle and may need replacement rather than repair. The extent of hidden damage matters: what looks like a small leak may have rotted decking underneath. That’s why we inspect thoroughly before quoting. The price you get is the price you pay, in writing, before any work starts.
Here’s how to avoid overpaying: get the price in writing and ask what it includes. Some companies quote low and add “extras” later. Our written price covers the diagnosis, the repair, the materials, the cleanup, and the 365-Day Done Right Promise. No change orders on top of the original quote unless hidden damage is discovered and you approve a written update. Your free estimate includes the inspection, the written diagnosis, and the itemized price. Call (743) 200-8347 to schedule yours.
Where We Work
Mercer Roofing serves homeowners and businesses across the United States through local, independently owned and operated crews. Each location operates under the Threshold Verified standard and is held to the same requirements: background-checked technicians, photo ID badges at the door, written prices before work begins, and a live person answering the phone 24/7. Wherever you are, the first call is the same: (743) 200-8347.
Frequently Asked Questions About Roof Repair
Roof repair means fixing a specific problem on an existing roof rather than replacing the entire roof. That includes repairing leaks, replacing damaged shingles, sealing flashing, fixing pipe boots, addressing storm damage, and correcting areas where water has gotten through. The goal is to stop water intrusion and restore the roof’s protective function at the lowest long-term cost, which is why a targeted repair usually makes more sense than a full replacement unless the roof has reached the end of its service life. If you’re unsure whether to tackle it yourself, read DIY vs Professional Roof Repair: What’s Safe to Do Yourself.
Most residential roof repairs are completed the same day we start, typically within a few hours for localized issues like a missing shingle or a failed pipe boot. Larger repairs involving decking replacement or a commercial roof may take one to two days depending on scope and weather. We’ll give you a clear timeline in writing before the work starts.
Roof repair costs vary by damage type and roof material. Minor shingle repairs run $300 to $700, leak repairs run $350 to $800, flat roof repairs run $400 to $900, and storm damage can range from $500 to $2,500 or more. You’ll receive a specific written price for your repair after our inspection, and that price includes the 365-Day Done Right Promise. Call (743) 200-8347 to schedule your free estimate.
We service roofs with shingle products from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, and we can match most brands and color profiles on the market. If you don’t know your shingle manufacturer, that’s fine, we’ll identify it during the inspection and recommend the correct repair materials. The repair price includes whatever materials match your roof correctly.
Yes. Emergency roof repair calls are dispatched as quickly as possible, and the phone at (743) 200-8347 is answered by a live person 24 hours a day, 7 days a week, including weekends and holidays. Before the technician arrives, you’ll receive their name and photo, and they’ll present a photo ID badge at your door. Every emergency repair still gets a written price and the 365-Day Done Right Promise.
The 365-Day Done Right Promise is a written guarantee included with every roof repair we complete. If the repair fails for any reason within 365 days of completion, we return and make it right at no charge. That includes a free second visit and any additional labor or materials needed to correct the problem. It’s not a verbal promise, it’s printed on the estimate and invoice you sign.
You don’t need to do much. Move any vehicles out of the driveway if possible so our technician has clear access to the roof, and let us know about any pets, gate codes, or alarm systems. The technician will handle attic access, ladder setup, and the rest. You’ll know who’s coming before we arrive, because we send the technician’s name and photo ahead of the visit.
Schedule Your Roof Repair Service Today
One call gets you a written price, a background-checked technician with a photo ID badge at your door, and a repair guaranteed in writing for 365 days. Call (743) 200-8347 now and speak to a live person for a free, no-obligation estimate. Grant Whitlock and the team at Mercer Roofing will take it from there.
Written by Grant Whitlock, Owner at Mercer Roofing, serving homeowners across the United States since 2000.